Responsible Gaming

1. Our Commitment

We are dedicated to:

• • Providing a safe, fair, and transparent gaming environment
• • Empowering users with tools to control their gaming activity
• • Preventing underage participation through strict age verification
• • Protecting vulnerable individuals through proactive detection and intervention
• • Training all customer-facing staff in responsible gaming awareness
• • Supporting evidence-based research on responsible gaming
• • Continuously improving our responsible gaming program

2. Player Control Tools

We provide the following self-management tools, accessible from your account settings at any time:

2.1 Deposit Limits

Set daily, weekly, or monthly deposit limits. Decreases take effect immediately. Increases require a twenty-four (24) hour cooling-off period before taking effect, giving you time to reconsider.

2.2 Loss Limits

Set a maximum net loss threshold per day, week, or month. Once reached, further wagering is blocked for the remainder of the period. You will receive a notification when approaching 80% of your limit.

2.3 Wager Limits

Set a maximum wager amount per prediction. This prevents any single prediction from exceeding your comfort level.

2.4 Session Time Limits

Set time-based reminders or hard limits for your gaming sessions. When your time limit is reached, you will receive a notification showing your session duration and net activity. Hard limits will restrict predictions until the next period.

2.5 Reality Checks

Receive periodic notifications displaying: total time spent on the Platform, total predictions placed, net win/loss for the session, and deposit activity. Reality checks can be configured at 30-minute, 1-hour, or 2-hour intervals.

3. Cooling-Off Periods

If you need a break, you can activate a Cooling-Off Period from your account settings. During a Cooling-Off Period:

• • All wagering and prediction market access is suspended
• • Deposits are blocked
• • You can still access your account to view history and process withdrawals
• • Marketing communications and promotional notifications are paused

Available durations: 24 hours, 48 hours, 72 hours, 7 days, or 30 days. Cooling-Off Periods take effect immediately and cannot be reversed before the selected duration expires.

4. Self-Exclusion

Self-Exclusion is a serious and binding commitment for users who need extended protection from gaming activity.

4.1 Voluntary Self-Exclusion

You can voluntarily self-exclude for a minimum period of six (6) months, one (1) year, three (3) years, or five (5) years. During self-exclusion:

• • Your account is fully locked — no predictions, deposits, or social features
• • All marketing and promotional materials are permanently suppressed
• • Pending withdrawals are processed within the standard timeframe
• • Remaining credits or balances are handled per your instructions (withdrawal or forfeit)
• • You will not be able to create a new account during the exclusion period

Self-Exclusion is irrevocable for the selected duration. After the exclusion period expires, reinstatement requires a written request and a 24-hour waiting period.

4.2 Permanent Self-Exclusion

Permanent self-exclusion is available and is irreversible. Your account will be permanently closed and you will be prohibited from creating a new account. To request permanent self-exclusion, contact responsible-gaming@reduel.xyz.

4.3 State Self-Exclusion Programs

Many states maintain their own self-exclusion registries for gaming. If you are enrolled in a state self-exclusion program, please notify us and we will ensure your restrictions are honored on our Platform. We check against available state exclusion lists where applicable.

5. Recognizing Problem Gambling

Gambling should always be a form of entertainment. If you recognize any of the following signs in yourself, we encourage you to use our self-management tools or seek professional help:

• • Spending more time or money on predictions than you can afford
• • Chasing losses by placing larger or more frequent predictions
• • Borrowing money or selling possessions to fund gaming activity
• • Neglecting personal responsibilities, work, or relationships due to gaming
• • Feeling anxious, irritable, or restless when not gaming
• • Lying to family or friends about the extent of your gaming
• • Attempting to win back losses as a primary motivation
• • Continuing to play despite negative financial or emotional consequences
• • Difficulty sticking to self-imposed limits

6. Help & Resources

If you or someone you know is struggling with problem gambling, the following organizations provide free, confidential support:

• • National Problem Gambling Helpline: 1-800-522-4700 (24/7, confidential)
• • National Council on Problem Gambling (NCPG): ncpgambling.org
• • Gamblers Anonymous: gamblersanonymous.org
• • Crisis Text Line: Text HOME to 741741
• • SAMHSA National Helpline: 1-800-662-4357
• • Gam-Anon (for family members): gam-anon.org
• • International: GamCare (UK): 0808 8020 133 | Gambling Help Online (AU): 1800 858 858

7. Underage Gaming Prevention

ReDuel has a strict 18+ age policy. We prevent underage access through:

• • Age verification during registration (date of birth)
• • KYC identity verification with government-issued ID
• • Automated database age checks
• • Account termination and fund return if a minor is discovered

Parents and guardians can use the following tools to prevent minors from accessing gaming platforms:

• • Net Nanny: netnanny.com
• • Bark: bark.us
• • Apple Screen Time and Google Family Link built into mobile devices

8. Responsible Gaming Principles

We encourage all users to follow these principles:

• • Set a budget: Decide how much you can afford to lose before you start, and stick to it
• • Set time limits: Use our session time tools to prevent extended play
• • Never chase losses: Accept losses as the cost of entertainment
• • Don't play under the influence: Avoid predicting while intoxicated or emotionally distressed
• • Take breaks: Regular breaks help maintain perspective
• • Balance gaming with other activities: Gaming should be one of many leisure activities
• • Know when to stop: If it stops being fun, stop

9. Responsible Marketing

We adhere to responsible marketing standards:

• • Marketing materials will not target minors or vulnerable individuals
• • Promotions will include responsible gaming messaging
• • Self-excluded users will not receive any marketing communications
• • We will not present prediction markets as a source of income or financial strategy
• • All marketing will comply with applicable advertising standards and regulations

10. Contact

Responsible Gaming Team:
Email: responsible-gaming@reduel.xyz
Self-Exclusion Requests: responsible-gaming@reduel.xyz
Available 24/7 for urgent self-exclusion requests.

If you are in crisis, please call 988 (Suicide & Crisis Lifeline) or text HOME to 741741.